Shipping policy

FREQUENCY 

We will be mailing goods three times a week, on Monday, Wednesday and Friday.  If you need something urgently, and can’t wait till our next mailing day, just let us know and we will make special arrangements if we can (Monday to Friday.)

UK SHIPPING 

All shipping costs are calculated at checkout using the delivery postcode entered. We will work hard to ensure you receive your items as quickly as possible. However please be aware that due to the current Coronavirus COVID-19 situation, we may encounter unexpected delays to any UK deliveries and your order may take longer to be delivered. Please bear with us.

ORKNEY

We offer FREE safe contactless delivery Kirkwall & KW15 and a flat rate delivery charge of £3.50 elsewhere in Orkney. There is no charge for delivery of a Gift Voucher.

However once our shops open we will be encouraging our Click & Collect/Drive through Service in Orkney. When you do place an order for Click & Collect, please allow ONE WORKING DAY before travelling to us to collect your items. If you need to collect sooner than this please call us before travelling to us.

METHOD OF SHIPPING 

We will use Royal Mail and Parcelforce.

SPEED OF SHIPPING 

Usually parcels arrive 3 days after they leave here but do email us if you have not received your parcel within 4 days of us dispatching it.

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